Want More Space?

couple-smallWe have been moving seniors into smaller spaces for 5 years and almost all of our clients have a few extra boxes of items that they need to keep, but don’t need to have on hand (or underfoot) all the time.

Things like winter clothes, Continue reading

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Moving With Dementia

Ting and I attended a very informative training this week put on by the Alzheimer Society. dementia_friendsWe found out the number of people who live with dementia in BC is over 70,000 and the risk for dementia doubles every five years after age 65.

Since our clientele is generally 75-105 years old, we need to recognize the signs of dementia and incorporate special techniques into our moving services to maximize the health and safety of our clients. We also need to use our experience and training to help family members avoid common pitfalls during the move Continue reading

Linen Closets: An Endangered Species

2014-11-07 15.39.42One of the strangest things about retirement residences is that they don’t all have linen closets in their suites. At first glance it makes sense that they are left out, after all, a person living in a place with weekly linen service would only need two, maybe three sets of sheets and a few towels, so why would you need a linen closet right? Think again!

Not only are linen closets a classic hiding place for extra toilet paper, household supplies and knick-nacks, they are also a tradition. A household fixture. Although linen closets are typically cluttered and disorganized, most of the elderly clients we move expect they will have one in their new place. Sadly, at least 75% of the suites we move clients into do not.

With that in mind, Continue reading

Our A+ rating with Better Business Bureau

Anney-smallToday I want to let the world know that we have an A+ rating with the BBB!

We’ve achieved this rating because we have absolutely no issues with anybody. Since we started Act Together Moving Services in 2011, we have had no complaints regarding our Advertising and Sales, or Billing, or Collection Issues, or Problems with Service Delivery, or Guarantee Issues…all categories that the Better Business Bureau tracks Continue reading

Don’t Call It Junk

Anney-smallWe are helping a family move their elderly mother this week and I’m amazed at how much respect her daughters have for every singe item in her home. Sometimes adult children only see junk, but these daughters see treasure in their mother’s stacks and piles.

Of course this means the house can’t be cleared out in one day…this project is going to take a lot of work.

I saw this movie recently that depicts how badly kids can misjudge the value of their mother’s stuff, with hilarious consequences.

Continue reading

White Rock is in Good Hands

2014-11-07 15.57.20Congratulations to Patrick for the outstanding growth our White Rock/Lower Mainland office has achieved since he opened it in January 2013.
It’s not easy to grow this fast while keeping such a high standard of service. He just got this rave review from a client:
“It gives me the greatest pleasure to have an opportunity to testify to the sterling qualities of Patrick Fagan and his company. I moved from Vernon down to Surrey, and I couldn’t have been more pleased with the efficient way things were packed and shipped, not one thing was broken or damaged.
If you have a move to make, I would suggest your first move would be to call Pat. I guarantee you will be satisfied.”
-Arthur R. Kilgour

Thanks for the great review Arthur, we really appreciate the feedback!

Aging In Victoria Seminars

Anney-small“I had no idea.” I hear that over and over when helping clients and their families to navigate the dizzying senior housing options in Victoria.

And it doesn’t stop with housing. As my clients get older, it becomes harder for them to cope with the health system. Ask any senior who is trying to find a GP that is accepting new patients…it seems impossible.

That’s why I’ve teamed up other experts to put on free seminars over the next two weeks. The seminars range in topic from hidden costs that hit seniors, to housing options and aging in place, to healthy aging strategies.

The format we will follow is a collaborative panel discussion, followed by questions and input from the audience. We are there to share what we have learned from years of working in our respective industries, and also to learn from people who are navigating through their retirement.

These seminars are free, and include delicious refreshments!

I hope you can join us to learn and share.


Seminar 1: Making a Financial Plan

Our panel will discuss the various costs facing the elderly, ranging from housing, health care, aging in place and more.

Saturday, April 25th, 2:00pm – 3:30pm

Location: The Kensington 3965 Shelbourne St Victoria

Panel: Barbra Hopkins (Sun Life Financial)Nolan Adam (Sands Funeral Chapel) & Farhan Kanji (Heart Pharmacy).

Seating is limited. Call The Kensington today to reserve your spot! 250-477-1232


Seminar 2: Senior Housing Options

Our panel will discuss topics ranging from real estate, retirement housing options, VIHA (Island Health) and more.

Thursday, April 30th, 7:00pm – 8:30pm

Location: The Kensington 3965 Shelbourne St Victoria

Panel: Tony Joe (RE/MAX Camosun)Anney Ardiel (Act Together Moving Services).

Seating is limited. Call The Kensington today to reserve your spot! 250-477-1232


Seminar 3: Staying Healthy and Safe

Our panel will discuss safety at home, prescription management, exercise and nutrition and community resources.

Wednesday, May 6th, 2:00pm – 3:30pm

Location: The Kensington 3965 Shelbourne St Victoria

Panel: Richard Major (Motion Specialties)Brecon Gage (Comfort Keepers) Farhan Kanji (Heart Pharmacy).

Seating is limited. Call The Kensington today to reserve your spot! 250-477-1232